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Bangalore - 9108587800

Bangalore / Pune - 9108587800

hello@tripzters.com

Terms & Conditions

Please take the time to read and understand the conditions of your use of this website and any consequent booking set out below prior to booking a trip with us.

GENERAL & WEBSITE USAGE TERMS
BOOKING TERMS & CANCELLATION POLICIES

General & Website Usage Terms

Our Contract

The following terms and conditions apply to all visitors to or users of this Website. By accessing this Website, the user acknowledges acceptance of these Terms and Conditions. In the case of any violation of these Terms and Conditions, Tripzters Private Limited reserves the right to seek all remedies available by law and in equity for such violations. These are legally binding terms and conditions for your use of this website and login. In these terms of use, the user may be referred to as “you”, “your”, “my” and Tripzters Private Limited may be referred to as “Tripzters”, “we” and “us”.

General Use Provisions; and Copyright

All materials provided on this Website, including but not limited to all text, logos, designs, graphics, images, sounds, information, software, documents, products and services (collectively, the “Materials”), and the selection, arrangement and display thereof, are the copyrighted works of Tripzters. Any use of Tripzters name, logo or any Intellectual Property without Tripzters prior written consent shall amount to a material breach and Tripzters reserves the right to terminate. right under any patent, trademark or copyright of Tripzters.

No Unlawful or Prohibited Use

As a condition of your use of this Website, you warrant to Tripzters that you will comply with all applicable laws, statutes, ordinances and regulations regarding your use of our service and any related activities. In addition, you warrant that you will not use this Website in any way prohibited by these terms, conditions and notices.

Consolidation

Tripzters does not authorize any of its agents and franchises to consolidate or resell Tripzters products to sub-agents and/or other agents and franchises. If found, all such bookings shall be treated as fraudulent and Tripzters has the right to cancel such bookings at its own discretion with no liability for any consequential loss or damage. Any consolidation or reselling of Tripzters products and services by Tripzters agents and franchises requires prior approval and permission of Tripzters.

Usage of Mobile Number of The User By The Company

The Company agrees to send booking confirmation & itinerary information & update the USER on the booking status and any further itinerary information via SMS (short messaging service) on the mobile number given by the USER at the time of booking. The USER hereby unconditionally consents such intimation via SMS by the Company in accordance with the 'Do not Disturb' guidelines of Telecom Regulatory Authority of India (TRAI) or such other authority in India and abroad.

General Disclaimer

Although Tripzters has attempted to provide accurate information on the Website, Tripzters assumes no responsibility for the accuracy of the information (including fares displayed). All information provided on this Website is provided “as is” with all faults without warranty of any kind, either express or implied. Tripzters hereby disclaims all warranties, express or implied, including, without limitation, those of merchantability, fitness for a particular purpose, title and non-infringement or arising from a course of dealing, usage or trade practice, except to the extent such disclaimers are held to be legally invalid.

Limitation on Liability

Tripzters merely provides intermediary services in order to facilitate highest quality services to you. Tripzters is not the last-mile service provider to you and therefore it shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (airline, travel/tour operator or similar agency) you shall engage or hire or appoint pursuant to or resulting from the material available in this website. Neither Tripzters nor any of its directors, employees, agents, vendors or suppliers will be liable for any direct, indirect, special, punitive, consequential or incidental damages including, without limitation, lost profits or revenues, costs of replacement goods, loss or damage to data arising out of the use or inability to use this Website or any Tripzters product, or damages from the use of or reliance on the information present on this Web site, even if Tripzters has been advised of the possibility of such damages. Cancellation, No Show and Refunds will be as per operator policies.
You agree to defend, indemnify and hold Tripzters harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Modification of These Terms of Use

Tripzters reserves the right to change the terms, conditions, and notices under which this Web site is offered at any time. Modification of this contract will be deemed effective upon publication on the Web site with respect to any actions, communications or transactions occurring after said date. It is your responsibility to check terms and conditions of this Agreement at the time of each use.

Severability

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

General

This agreement is governed by the laws of the India, without regard to its conflicts of laws principles. You hereby consent to the exclusive jurisdiction and venue of courts in India, in all disputes arising out of or relating to the use of this Web site. Use of this Web site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions including without limitation this paragraph. Disputes, if any shall be subject to the jurisdiction of the courts of Bengaluru, India.

Booking Terms & Cancellation Policies Attention

The following terms and conditions (the “Terms and Conditions”) apply to all bookings and transactions made via the use of this website. By booking and transacting through this Web site, the user acknowledges acceptance of these Terms and Conditions. In the case of any violation of these Terms and Conditions, Tripzters Private Limited and its subsidiaries reserve the right to seek all remedies available by law and in equity for such violations. These are legally binding terms and conditions for your use of this website and login. In these terms of use, the user may be referred to as “you”, “your”, “my” and Tripzters Private Limited may be referred to as “Tripzters”, “we” and “us”.

Limitation on Liability

Tripzters merely provides intermediary services in order to facilitate highest quality services to you. Tripzters is not the last-mile service provider to you and therefore it shall not be or deemed to be responsible for any lack or deficiency of services provided by any person you shall engage or hire or appoint pursuant to or resulting from the material available in this website. Neither Tripzters nor any of its directors, employees, agents, vendors or suppliers will be liable for any direct, indirect, special, punitive, consequential or incidental damages including, without limitation, lost profits or revenues, costs of replacement goods, loss or damage to data arising out of the use or inability to use this Web site or any Tripzters product, or damages from the use of or reliance on the information present on this Web site, even if Tripzters has been advised of the possibility of such damages. Cancellation, No Show and Refunds will be as per operator policies.
You agree to defend, indemnify and hold Tripzters harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site and any services provided therein.

The Contract

Your booking is confirmed and a contract exists when Tripzters issues a written confirmation after receipt of the applicable deposit amount. Please check your confirmation carefully and report any incorrect or incomplete information to Tripzters immediately. Please ensure that names are exactly as stated in the relevant passport.
You must be at least 18 years of age to make a booking. You agree to provide full, complete and accurate information to the Tour Operator.

Booking on Behalf of Others

By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your Tour booking, notifying Tripzters if any changes or cancellations are required and keeping your party informed.
By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and Tripzters will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

Required Medical Information

You must provide any medical information reasonably requested by Tripzters and may be required to complete Tripzters medical information form provided as part of your final confirmation process.
Medical Forms are mandatory for certain Tours. If you have any pre-existing medical conditions which may impact their ability to travel, participate in a Tour, travel to remote areas without access to medical facilities or may adversely affect the experience of others on your Tour, you must return a Medical Form, signed by a licensed and practicing physician to Tripzters prior to or at the time of final payment for the applicable booking.
You agree to complete the Medical Form honestly and to disclose all relevant medical information accurately and fully. Tripzters reserves the right to request further information or professional medical opinions where necessary, as determined in its discretion, for your safety or the safe operation of a Tour. Tripzters reserves the right to deny you permission to travel or participate in any aspect of a Tour at any time and at your own risk and expense where the Tour Operator determines that your physical or mental condition renders you unfit for travel or you represent a danger to yourself or others.
Pregnancy is considered a medical condition and must be disclosed to Tripzters at the time of booking. Tripzters may refuse to carry pregnant women over 24 weeks. The Tour Operator may refuse to carry anyone with certain medical conditions if reasonable accommodation or alternatives cannot be arranged.
You are responsible for assessing whether a Tour is suitable for you. You should consult your physician to confirm your fitness for travel and participation in any planned activities. You should seek your physician’s advice on vaccinations and medical precautions. Tripzters does not provide medical advice. And where information is provided by Tripzters on a good faith basis, it shall not be deemed as medical advice. It is your responsibility to assess the risks and requirements of each aspect of the Tour based on your own unique circumstances, limitations, fitness level and medical requirements.
Travel with Tripzters may involve visiting remote or developing regions, where medical care may not be easily accessible and medical facilities may not meet the standards of those found in your home city or country. The condition of medical facilities in the cities or countries you may visit on your Tour varies and Tripzters makes no representations and gives no warranties in relation to the availability or standard of medical facilities in those regions.

Prices, Surcharges and Taxes

The published price of the Tour and any products or services offered by the Company is subject to change at any time, before or after booking confirmation, up to 30 days before departure. Tours are priced and advertised exclusive of applicable sales taxes. After a confirmation receipt has been issued by the Company, the Company reserves the right to impose surcharges on any products or services booked for reasons arising from increases in transportation costs, fuel costs, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airport charges, local operator costs, currency and exchange fluctuations, increases in taxes, or government action which impacts the price of the applicable products or services.

Cancellation Terms–General

All bookings made on Tripzters are subject to the terms & conditions as requested by end-supplier. All completed transactions are valid for cancellation depending on the time duration specified by the hotel, activity providers and/or partner in their respective destinations.
Refunds will be provided consistent to the cancellation policy specified at the time of booking.
Tripzters will not entertain any cancellations for trips purchased unless there is cancellations allowed by our partners. There will be no refunds provided in this case.
Unless and otherwise specified at the time of booking, cancellation requests where allowed by suppliers and partners, Tripzters will honour cancellations up to 30 days prior to the date of departure. Refunds will be made using the same payment method as used by the user while booking within 30 working days.
No refunds or compensation will be payable by Tripzters in the event that any participant is not permitted to, or decides not to undertake or complete the tour, for any reason whatsoever.

Terms for Hold Spot or Holding a Booking Functionality

Tripzters may charge 20% – 40% of offered price of the tour package (online) for holding a spot on a fixed departure tour for a specified interval of time. However, the final confirmation will be issued only if the balance payment is realized by Tripzters within the stipulated time subject to following terms and conditions.
Until the payment is realized in full, should there be an increase in prices, the same will be intimated and charged to you in accordance to the terms listed in the section labelled Prices, Surcharges and Taxes of this document.
Until the payment is realized in full, the booking is subject to cancellation by Tripzters without prior notice.
If the payment is not approved on given credit card number(s), you will be notified as soon as possible. In such a scenario you need to speak to the credit card company, or provide alternate credit card number, or change mode of payment as applicable.
No Promo Code or Coupon Code usage will be allowed in packages purchased through Hold Spot functionality. In case of any use of Promo Code or Coupon Code with hold spot functionality, the confirmation will be cancelled and the amount forfeited.
In case of unavailability of the offered hotels, services, activities, guides, we will refund your paid amount without any deductions.

Airfare and Airline Ticketing

Tour prices do not include international or other airfare unless expressly mentioned in the Tour’s descriptions. Tripzters will quote the best price available for the travel dates requested at the time the quote is generated. Quotes provide an estimate only and are not a firm price commitment by Tripzters or the applicable air carrier(s).
Tripzters acts only as an information provider for the applicable air carrier and the air carrier terms and conditions apply to the purchase and use of the air travel ticket. Please consult the air carrier’s applicable terms and conditions and conditions of carriage for complete information including applicable cancellation terms. Tripzters is not responsible for changes in air itineraries or flight times and does not provide advice or alerts regarding air travel tickets, flight status or delays.

Travel Documents

It is your responsibility to obtain information and to have in your possession all the required documentation and identification required for entry, departure and travel to each country or region. This includes a valid passport and all travel documents required by the relevant governmental authorities including all visas, permits and certificates (including but not limited to vaccination or medical certificates) and insurance policies. You must have a passport that is valid 6 months after the last date of travel as set out on your itinerary. You accept full responsibility for obtaining all such documents, visas and permits prior to the start of the Tour, and you are solely responsible for the full amount of costs incurred as a result of missing or defective documentation. You agree that you are responsible for the full amount of any loss or expense incurred by Tripzters that is a direct result of your failure to secure or be in possession of proper travel documentation. Tripzters does not provide advice on travel documents and makes no representations or warrantees as to the accuracy or completeness of any information provided on visas, vaccinations, climate, clothing, baggage, or special equipment and you agree that Tripzters is not responsible for any errors or omissions in this information.